SHIPPING AND RETUEN POLICY

1. Eligibility for Returns:

• To be eligible for a return, your candle must be in its original, unused condition and in the same packaging as when it was received.

• Returns must be requested within 30 days of the date of purchase.

• Personalized or customized candles are not eligible for return unless they arrive damaged or defective.

2. How to Request a Return:

• To initiate a return, please contact our customer support team at [email address or phone number] to obtain a Return Authorization (RA) number.

• Clearly mark the RA number on the outside of the package when returning your candle.

3. Return Shipping:

• Customers are responsible for the cost of return shipping.

4. Refund Process:

• Once we receive your returned candle and inspect it for eligibility, we will issue a refund to your original method of payment.

• Please allow up to 5 days for the refund to be processed and reflected in your account.

5. Exchanges:

• If you wish to exchange your candle for a different scent or design, please contact our customer support team to arrange the exchange. Additional shipping fees may apply.

6. Contact Us:

• If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to contact our customer support team at [email address or phone number].

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At Blossom Bloom, we value your satisfaction and strive to provide you with the highest quality products. Thank you for choosing our handcrafted floral candles, and we appreciate your trust in our brand.